Privacy Policy

Pro Tops dba The Complete Kitchen and Bathroom Studio Last Updated: February 10, 2026

1. Introduction

Pro Tops, doing business as The Complete Kitchen and Bathroom Studio (“we,” “us,” or “our”), respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit kitchenbathdesignstudio.com or engage our services.

2. Information We Collect

We collect information that you voluntarily provide when requesting a quote, scheduling a design consultation, or communicating with us, including:

  • Name
  • Phone Number
  • Email Address
  • Physical Address (for project estimates and installation)
  • Project Details (e.g., cabinetry, countertops, remodeling preferences)
3. How We Use Your Information

We use your information strictly to:

  • Provide kitchen and bathroom remodeling quotes and estimates.
  • Schedule showroom visits, templates, installations, or consultations.
  • Send project updates, invoices, and receipts.
  • Respond to your customer service inquiries.
  • Improve our website and customer service.
4. Information Sharing (Strict No-Sharing Policy)

The following clause is strictly enforced regarding your mobile phone data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or installation crews, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For non-mobile data (such as general project details needed for fabrication and installation), we do not sell, trade, or rent your personal information. We only share necessary project data with our trusted internal teams (such as FMA Construction) or authorized subcontractors to complete your specific job.

5. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website may use “cookies” to enhance user experience. You can set your web browser to refuse cookies, but some parts of the Site may not function properly as a result.

7. User Rights

You have the right to request access to the data we hold about you, request corrections to any inaccurate data, or request the deletion of your data. To exercise these rights, please contact us directly at marketing@pro-tops.com.

8. Contact Us

If you have questions regarding this policy:

  • Email: marketing@pro-tops.com
  • Phone: (843) 896-6996
  • Address: Van Dyke Ct, 4001, Monroe, NC, 28110
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